Shipping policy
Shipping Policy
Thank you for choosing Vovira. Below you will find details about our shipping process, timelines, and policies.
Processing Time:
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- If there is a delay in processing your order, we will notify you via email.
Shipping Time:
- Standard shipping within the United States typically takes 5–10 business days after processing.
- International shipping (if applicable) typically takes 10–21 business days after processing, depending on the destination and customs processing.
- Estimated delivery times are provided by the carrier and may vary due to weather, customs delays, or other unforeseen circumstances.
Shipping Rates:
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
- We offer free standard shipping on orders over [insert amount, e.g., $50] within the United States.
- Additional customs fees, import duties, or taxes may apply to international orders and are the responsibility of the customer.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
- Please allow 24–48 hours for the tracking information to update in the carrier’s system.
Delivery Issues:
- If your package is lost, stolen, or damaged in transit, please contact us immediately at gabrielhopkins348@hotmail.com with your order number and tracking information. We will work with the carrier to resolve the issue and provide a replacement or refund if applicable.
- We are not responsible for delays caused by customs processing or incorrect shipping information provided by the customer.
Change of Address:
- If you need to change your shipping address after placing an order, please contact us immediately at gabrielhopkins348@hotmail.com. We cannot guarantee address changes once the order has been processed or shipped.
Contact Us:
If you have any questions about our Shipping Policy, please contact us at gabrielhopkins348@hotmail.com.